At Rewire, your privacy is not just important—it’s foundational. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile app and website. By using Rewire, you agree to the practices described in this policy.
1. Information We Collect
We collect the following categories of data to deliver and improve the Rewire experience:
1.1 Personal Information
Information you voluntarily provide when signing up or interacting with the app, such as:
- Full name, email address, date of birth (optional) (if applicable)
- Login credentials (if applicable)
- Payment information (processed via secure third-party providers like Apple or Google)
1.2 Usage Data
Automatically collected data related to your interaction with Rewire, including:
- App usage behavior (e.g., modules completed, time spent in-app)
- Session timestamps and crash logs
- Device data (type, OS version, app version)
- IP address and approximate location (city/state level)
1.3 Optional and Sensitive Data
You may optionally provide:
- Journal entries, progress logs, or reflection responses
- Community features (if available): profile photo, forum posts, comments
Note: Rewire does not access or store health data from Apple HealthKit or Google Fit unless explicitly authorized by you, in which case we will use it only to deliver app features (e.g., habit tracking).
2. How We Use Your Information
We use your data to:
- Operate, maintain, and improve Rewire’s features and functionality
- Personalize your experience and deliver relevant content
- Monitor usage trends and detect bugs or crashes
- Process subscription payments and manage your account
- Communicate with you (e.g., reminders, feature updates, support responses)
- Comply with legal obligations and App Store policies
3. When We Share Your Information
We do not sell your personal information. However, we may share it in the following limited circumstances:
3.1 With Service Providers
Trusted vendors that help us run Rewire—such as payment processors, cloud hosting providers, analytics tools (e.g., Firebase, Mixpanel).
3.2 For Legal Reasons
If required by law, court order, or to protect the rights, safety, or integrity of Rewire, our users, or others.
3.3 In Case of Business Transfer
If Rewire is involved in a merger, acquisition, financing, or sale of assets, your information may be transferred to the acquiring entity.
4. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access & Portability – Request a copy of your data
- Correction – Update inaccurate information
- Deletion – Request deletion of your account and associated data
- Objection & Restriction – Limit how your data is used
- Withdraw Consent – Opt out of optional processing (e.g., marketing)
To exercise your rights, email us at [support@rewireapp.com].
5. Data Retention
We retain your data only as long as necessary for legitimate business or legal purposes. Upon account deletion, we securely erase or anonymize your data within 30 days, unless legal retention is required.
6. Cookies & Tracking Technologies
Rewire may use cookies and similar technologies on our website and app to:
- Remember your preferences
- Analyze user behavior to improve functionality
- Deliver a smoother experience
You may manage cookies through your browser or device settings.
7. Third-Party Services
Rewire may contain links to third-party services or websites. We do not control their privacy practices and encourage you to review their policies before sharing information.
8. Children’s Privacy
Rewire is not intended for children under the age of 13 (or under 16 in the EU). We do not knowingly collect personal data from children. If we become aware that a child has provided us data, we will delete it immediately.
9. Security Practices
We use modern encryption, secure storage, and limited access protocols to safeguard your information. However, no method of transmission or storage is 100% secure. We encourage you to take steps to protect your own data as well.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect new features or legal changes. If material changes are made, we will notify you through the app or email. Please review the latest version regularly.
11. Contact Us
If you have questions or concerns about your privacy, please reach out to us:
📧 Email: [support@rewireapp.com]